I live local to them and they are my go to for frozen rats and dubias. I have bought a few reptiles from them and all have been top notch. The staff is very knowledgable. The animals on the floor are well kept with no shared cages.
I have also bought supplies from them which has been a good experience. I have had some issues when I first started going there but I think that's cuz I'm a girl so I was ignored for a while. Now they know me and it's better. I still shop there even though it's on the other side of town for me.