Quote Originally Posted by Ax01 View Post
when is a good time to "complain"? and to who? corporate? i wonder if these shops work on some kind of schedule for when they have to move their animals/inventory by. i can be good at complaining and won't mind taking in some little critters who need some TLC.
I wrote a few letters to corporate about the deplorable conditions they were under, and how they should get a reptile handler in there that knows what they're doing. How her humidity was far lower than it should have been. Mind you I did pay some money up front, but I got a refund and then some.

Last time I went in there I was proud to see that they were taking better care. They had a Russian tortoise who had a cut on the back of its neck. I reported it to the manager, and she immediately put him in a critter keeper and rushed him to the vet. I went back in there to check on him and he had antibiotics both on his food and on his neck!!