It is a side mounted heater. It just isn't putting off very much heat, not sure why It seems that the only warm spot is right where the heater is on the glass. I'm going to get a new one and it should be hooked up by tonight hopefully. For the time being I am just using the one that I currently have in conjunction with the small infrared heat lamp to give her as much warmth as possible. There is also always a water dish available so if it does get too how, which I doubt, she can use it to cool herself. There will always be someone home to monitor her and her temperature until this mess can be sorted out.

Thank you so much for your advice as I learn all the ins and outs of caring for my snake.