She should see what conditions the animals that go into dog and car food live in before they die. Or the cow(s) that make up her Mc. Donalds burgers.
I promise the rodent lived a better life.
I'm going to be honest. That was pretty rude of her. Horrible customer service. I, personally, would have been POed about it. She's in the wrong career if she wants to talk down to customers for buying frozen rodents. I'd go back and complain, to be totally honest.
I hate to complain, but I'd be really POed.