Quote Originally Posted by chong_python
you are going to encounter alot of ass holes during your work expierences, but remeber, customer is ALWAYS right, as much as you want to say " here is our new venomous snake care to hold it around your neck" try to keep it in
LOL! I could never own a business because I'd throw that 'the customer is always right' crap out the window....and I'd probably go bankrupt!

I've never worked at a petstore, but I will offer you this. I'm sure that you will find some things that you feel they don't do right or that even upset you. If so, I'd advise against speaking up right away. Take a little time to fit in, get to know all their ins-and-outs, their procedures, take notes, etc. Get a good feeling for who would be an open-minded enough person (someone with some power) to listen to any of your concerns or suggestions. Don't come off as a know it all or anything. In any job you have that you want to make a difference in - you've got to first be seen as credible, trustworthy and intelligent person. You need to gain their trust and respect. Then once you determine who might be open to your ideas, approach them with confidence (not arrogance). Heck, you might even share some of the things you see/find with people on this forum for some feedback and ideas.

You may go there and not find anything wrong (that would be wonderful), but stores like that are often used to people coming in wanting to change things and so they may be quick to dismiss any suggestions.

I bet you'll enjoy it. You will have a unique opportunity to educate people, but there will be idiots that will make you want to scream. I meet them when I work at the zoo and have to contain my desire to deck them.

It's a wonderful opportunity and I hope you'll share your experiences with us. Have fun, learn and enjoy it - but don't lose sight of the awesome chance you have to make a positive impact for our little scaley and furry friends.

And don't be late your first day!