I understand you sellers of snakes but....
I'm at home with my kids we pick out our new pets for hours or weeks like we do.and then no fault but mother nature screws my next day package out over a month? NO now I'm sitting here with a disappointed family and no money to go elsewhere that can fulfil my order in a timely manner.
has there been no brake in the weather? Why would you even offer to ship from your location that time of year?if your months without the ability to ship. He didn't know your local weather forecast. Save the frustration and ship in spring.
It's part of the contract if you ask me.
you said give me x amount of dollars for x amount of service that you did not render.so instead of saying that's the cost of operating a biz your looking to pass it on to the consumer who did nothing wrong but help your wellbeing by supporting your biz in the first place. He will tell anyone who will listen and even if it cost you only a few sales it would have been smarter to do the right thing in the first place. give him his money