serously not an expert here, I've only had Sampson for a few months but this was an issuse very simalar to what we delt with with him. The stuck shed on his head is best left alone. It is dangous for you to remove, and stressfull for him. As far as I could tell it didn't seem to be causeing any real difficulties other then makng hmi itchy. The neckshed (and his was a mess) DID seem to make eating large mice more difficult. It was almost like the scales didn't want tostretch correctly and it would take him ta rather long time to get the mouse swollowed all the way. This could have been d to prevous mal nutritin though he was is a state when we got him. I also have huidity conces (in our case it is a nasty belly burn that is still raw (scabbed for about 8 inches) that I want to make sure stays dry. Our soulaton was to wait untill his nxt shed then to add wet paper towels into the tank (in a plactic container so the substrait didnt get wet) Ths serously incrased the humidity in hte tank, and since e was in hide mode Idint have to worry about him soaking in it. Honesty I had the hiumidity up over 80% for bit. That MIGHT have ben exessive but the next shed came off completly (at lest down to his burn but that s anoher story) I just thought I'd share