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  1. #1
    BPnet Veteran norwegn113's Avatar
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    UTH and belly burns

    I have been a member of this site for about two years now and in that time you see alot of the same topics over and over again. The one that really bothers me is snakes being burned by UTH. Tomorrow will be 2015. we live in an era of high tech gadgets and yet we still hear almost daily of snakes suffering horrible burns. I just dont understand. People are smart enough to find sites like this AFTER they have caused a burn but dont think about doing a bit of research BEFORE they get their animals. The excuse that I find the hardest to handle is " I dont have to money for a thermostat. " there are a lot of fabulous thermostats out there like herpstats and such but they can be a bit pricey for first timers. HOWEVER, there are also thermostats out there like the digital hydrofarm model that runs about $25.00 plus shipping from Amazon. this model works well for a lower end device and is better than nothing. I have not done any research on this but my guess is that a majority of the snakes being burned are the so called " normals " that are priced for about $20.00. I highly doubt some one would spend a couple hundred dollars and risk their investment being burned. It just makes me sad. Is there any good answer on how to stop this ? Me and my wife belong to the Chicago Herpetological Society and do alot of educational shows on proper snake husbandry.

  2. #2
    Sometimes It Hurts... PitOnTheProwl's Avatar
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    Its mainly because they buy the animal at the spur of the moment.
    Dont do any research at all and usually only take one persons recommendations.

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  4. #3
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    Re: UTH and belly burns

    The cheapest snake in most retail stores is probably 30-40 bucks. There is no normal's in the petsmart industry. They charge a 20 dollar markup on an albino corn snake here in Ohio which is already 40-60 bucks for a normal.

    I have to say that at Least most belly burns are caused by malfunctioning equipment. I'll explain my reasoning.

    The most common UTH is the stick on one in the red package. If a thermostat was totally necessary for those we would hear WAY more of these belly burns than we do. Because they usually sell one with every Leopard Gecko or snake.

    I would say the true problem is with the UTH companies not having good quality controls than owners not buying thermostats.

    I had a leopard gecko and several snakes growing up and always used the stick on uth and never once had a burn. The thermostat is a great safe guard and I now have them. I got lucky in that sense I guess. But since I bet most thermostats are made in the same region of the world the UTH is made I would guess that it's just as likely a thermostat would be bad too.

    Your original statement is true, most of these reptiles are probably "pet" quality getting burned because most people don't spend several hundred dollars on something and don't protect it with a 40 dollar thermostat. But I don't think this is because of uneducated owners, I would say that they earn an "at a boy" for not getting a heat rock. They are recommended a UTH or read they should use one in a book and do see one that is specifically made for reptiles and say, why would they make this for reptiles and then let it get hot enough for them to burn it alive. This combined with other recommendations to keep snakes on paper towels which allows a snake to come in full contact with a UTH is another issue.

    Sorry if this seamed like a ramble but it's New Years and you know I ain't thinking bout grammar.

  5. #4
    Sometimes It Hurts... PitOnTheProwl's Avatar
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    Re: UTH and belly burns

    Quote Originally Posted by Jhill001 View Post
    I have to say that at Least most belly burns are caused by malfunctioning equipment. I'll explain my reasoning.

    The most common UTH is the stick on one in the red package. If a thermostat was totally necessary for those we would hear WAY more of these belly burns than we do. Because they usually sell one with every Leopard Gecko or snake.

    I would say the true problem is with the UTH companies not having good quality controls than owners not buying thermostats.
    You would be surprised how many people run lighting instead of a pad. Why? Because that's what all the pre made kits come with.

    How do you figure it would be a quality control problem when these are made?
    There are many factors into what the maximum temperature an UTH can reach.
    Air flow, room temperature and so on.

  6. #5
    BPnet Lifer Eric Alan's Avatar
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    Re: UTH and belly burns

    Quote Originally Posted by Jhill001 View Post
    I would say the true problem is with the UTH companies not having good quality controls than owners not buying thermostats.
    If there were a significant problem with malfunctioning equipment or quality control, there would be recalls to attest to this fact. To my memory, the only Zoo Med under tank heater to be recalled was the BettaTherm (the mini one intended for fish), which means the rest of their heaters function largely as intended. What does "as intended" mean according to the manufacturer?

    I'm not sure how many people have actually read the Zoo Med product manual, so I'll quote a portion of it here (and then discuss the critical points that are reiterated over and over on this site):
    Quote Originally Posted by Zoo Med ReptiTherm U.T.H. Instruction Book
    Substrate: If the ReptiTherm® is on the bottom of the tank, you must use some type of substrate material. Good substrate choices are Zoo Med’s Repti Cage Carpet, Zoo Med’s Repti Sand or Zoo Med’s Repti Bark. If using very lightweight substrates such as pine shavings or sphagnum moss, you must put a layer of Zoo Med’s Repti Cage Carpet down first. This prevents snakes and burrowing reptiles from pushing substrate aside and resting on top of the glass directly above the heater, resulting in possible burns! Using newspaper, paper towels, or any similarly light product in place of a substrate is not appropriate with this kind of heater, and such use will void any and all guarantees and release Zoo Med from any liability for damage to product, property, or animals. Also, some liners or cage inserts have plastic or rubberized backings that could melt; use such items with caution. We recommend Zoo Med’s Cage Carpet for safe use with a ReptiTherm®. When using gravel or sand type substrates, it is important to use no more than 1.5” (3.81cm) depth of gravel/sand type substrates.
    First, Zoo Med claims that using either their bark substrate or placing a layer of their cage carpet under a lightweight substrate will prevent snakes from resting on top of the glass. We know to not be true for our animals. Quite simply, a ball python will pretty easily move these substrates aside in their search for proper thermoregulation. What happens, according to Zoo Med, when a snake does find its way to the bottom of the enclosure directly on top of a normally functioning heat pad? Possible burns! What happens, according to Zoo Med, when other common lightweight substrates are used in their enclosures in combination with a normally functioning heat pad? Possible burns! What happens, according to Zoo Med, if you use their product other than a method as described in these instructions? They're not liable for anything (including possible burns)!

    Zoo Med makes a good quality product intended for a large number of reptiles. The caveat here is that not all reptiles are created equal (different behaviors and husbandry requirements). We need to be able to recognize this and make appropriate decisions for our pets when the original product doesn't quite fit in with their specific needs. For ball pythons, an unregulated, normally functioning heat pad, in combination with an appropriate substrate, will never be considered a safe option. Zoo Med recognizes this and puts appropriate verbiage into their manual to protect themselves. We need to recognize this as well and put appropriate safeguards in place to provide the best care possible.
    Find me on Facebook: E.B. Ball Pythons and Instagram: @EBBallPythons

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  8. #6
    BPnet Senior Member AlexisFitzy's Avatar
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    Re: UTH and belly burns

    I think a big help would be educated staff in the reptile department in pet stores. When I first started I bought a normal from Aquatic Critter (they told me it was female, ended up being male) for around $200 a small glass tank and a large one for when "she would outgrow the small one. And a ton of other gadgets that would supposedly keep my snake alive. Not one of the things mentioned included a thermostat. When you first get into keeping reptiles it's like your only introduced to a small portion of it, the small portion that people tell you about. Then when you do do research for yourself you are introduced to a whole new world of morphs and thermostats, PVC cages, rack systems, Repticons, NARBC's all sorts of stuff that I never knew about when I first acquired my snake. I went without a thermostat for years, I have no idea how I went so long without a burn. It's just sad that the people selling reptiles are giving out all sorts of horrible information for people that don't really know any better and want to trust the person that seems experienced. It's like the only way to find reputable people to get information from is the internet. After you weed through all the bad info on the internet as well then you'll finally stumble upon the good lol. I think it would just be nice for people to start off getting all the info they needed from the source of where they squired their animal then their would be no need for them to search the internet for the info they should've been told in the first place. Sure people should do their own research before getting a new pet but still even the people that have still end up here with odd questions about feeding or heating or humidity. OH and also we are living in country that is completely ignorant to everything reptile. They feed you lies through the media they feed you lies at the pet shops, their is a small population of people that are actually educated and experienced when it comes to caring for reptiles. The idiots outnumber the smart by a landslide, and I just say that because once again weeding through all the idiots to actually get to small pot of gold of knowledge is kinda tough. So for me the answer is Educate Educate Educate. Educate yourself, educate staff, educate everyone. Much easier said then done lol.

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  10. #7
    BPnet Lifer Eric Alan's Avatar
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    Re: UTH and belly burns

    tl;dr:
    Quote Originally Posted by alexisfitzy View Post
    educate yourself
    Find me on Facebook: E.B. Ball Pythons and Instagram: @EBBallPythons

  11. #8
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    Re: UTH and belly burns

    Now that you mention it, I don't think I've ever seen a thermostat in a pet store before.

  12. #9
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    Re: UTH and belly burns

    Quote Originally Posted by Jhill001 View Post
    Now that you mention it, I don't think I've ever seen a thermostat in a pet store before.
    I have, zoomed has a thermostat and a rheostat. They both have mixed reviews... I am using the rheostat it does the trick.


    Sent from my iPad using Tapatalk

  13. #10
    Registered User Painted's Avatar
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    Re: UTH and belly burns

    I really wish thermostats would be sold in pet stores around where I live, but it's so horribly far from civilization that the best I can hope to find is temperature/humidity gauges- that are entirely inaccurate. In 99% of cases that I see in new owners of royal pythons, corns, milks, kings and even boa species, the new owner is sold all this incorrect information from the pet store and honestly goes home thinking they have things right.

    I don't think they mean to harm the animal, but I am not defending the lack of research, either. But again, I wish pet stores wouldn't send new owners off with an UTH, 20 gallon and plastic floor mat treating it as the ultimate care package. When I first bought my wild-type royal, the pet store told me (whom I visited regularly and even trusted) that the UTH was perfect for royals and the 20 gallon would hold in all the humidity needed. They told me the average humidity of a royal should be 75% and the heat 90 F. If I had listened to them, well, I wouldn't have been a very happy camper and neither my animal. But I guess what I am trying to say is that the blissful ignorance of new owners is only encouraged by pet stores (both local and corporate).

    Going online and ordering the correct things for an exotic animal and even researching their real requirements is often over many people's heads. I actually had to treat my first belly burn in history today because of a malfunctioned thermostat, which I take complete responsibility over and went through the process to correct. She is now in a sterile, back-heat only, 32q quarantined "happy place" enclosure until it heals up. Had I been a new owner and not have been prepared, I think the first thing I would have done would have been to freak out and then consult the internet. It is because of that over amplified anxiety and lack of background knowledge that I believe we will see the question of belly burn treatment until the end of time. Unless pet stores actively try to sell the right products as well as the right information and new owners look to other forms of research long before the purchase.

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