I got one with a burn one time. I didn't notice it at the time I got him, but I used the non-pain killing neosporin on it, and it cleared up after a few sheds.....I know I will hear all about the neosporin blah blah blah...but it worked for me, so I don't wanna hear it!!!
Is there some reason painkiller-free neosporin can't be used on BPs? It's safe for frogs, which are usually way more sensitive to meds or anything you put on their skin.