There is a special kind of scale that covers the eye called a brille, or spectacle, ocular scale, etc. This special scale can actually be popped off which basically destroys the vision of that eye.
For this reason it is important to NOT try to physically help a bad shed off the eye. You could accidentally pull the whole spectacle off not just the bad shed.
There are different numbers for different people but you should wait at least one shed to let it come off on it's own, for no other reason than to save on vet bills and snake stress. Your doing the right thing with soaking, the better the shed presumably the more likely this piece of bad shed will come off. Most shed aids say not to spray near the head but some people talk about using allow to help, never have myself.
At some point if it does not come off on its own bad sheds will build up and cause their own problems like infection. At this point, hopefully it never comes to it, you will want to bring her into a vet and have the bad shed removed.
Hope this helps, good luck!
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