How can I help this customer?

[somnambulant]

That is exactly what I thought after that comment as well. And yes they sound like EXACTLY that type of person which is why I'm uninterested in selling.

Exactly, that is what I mean. Short of answering some quiz questions and showing me their setup I don't know what else will give me any confidence.

I don't think anything else can give you confidence. If you really want to make the sale, you should let him check out the snake and see how comfortable he is with it. If he likes it, you can tell him you'll hold the snake until he has a proper set up or he can bring his set up / pictures top show you. That's really all you can do. Like Freakie_frog said -- everyone buys their first snake. If you make sure he's got the right set up, then he will start off on the right track. Send him off with a care sheet and your phone number if he has questions. Other than that... there really isn't anything that you can do. If he has the chance between taking a pop quiz or just hitting up another CL seller, he'll probably do the latter.

And just as a question... were you joking about the 8 feet thing? I didn't notice it until the commenter above pointed it out! Don't spread misinformation just to test the waters.