The issue is husbandry related, the good news is that it can be fixed.
Ok well here is the plan for an optimum setup.
Assuming she is in the 70-100 grams range maybe less.
Get a 6 quarts tub, use aspen bedding, provide a hot spot of 88 (measured with a digital thermometer, temps gun ideally), 76/78 on the cool side.
Use a 6 inches plastic flower pot saucer for hide, just cut a hole on one side so she can get in. (hide need to be tight around the BP's body)
Once you have the setup together let her settle for a week.
NO HANDLING and I mean none at all until the animal eats at least 3 times for you.
Once a week has passed offer a live hopper mouse in the tub she is in (not out of the enclosure feeding)
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