Quote Originally Posted by jasonmcgilvrey83 View Post
I already talked to someone from Lll. What I ment by he was sick when I got him is that after 15 minutes of buying him at the booth at the reptile expo last weekend bubbles started coming out of his mouth and nose. He also had something stuck in his nostril. I took him back to the booth where I got him and they flat out told me that they can't take him back and just said warm him up and it will go away. They knew he had a respiratory virus and still sold it to me. And it's not the husbandry cause it's all up to par. Gradient is 85, basking spot is 130, and humidity is 80. I have to call back in a week to let them know if he gets better or worse and take it from there.
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Few things. First - I agree that letting it be for a week to see how it adjusts after traveling to a show and then traveling to its new home is the absolute best start (meaning don't handle it much at all for a week). 2nd. Our staff 100% did NOT know they sold you a water monitor with any sort of issue. That is a ridiculous statement to be blunt and unfair of you to assume. You picked it out in person and checked it over before you bought it, and someone else there saw it as well when you bought it. We do our best to be thorough. When shows are swamped busy, and the animal looks good to you, and good to us when you buy it, that is what we are looking for. We are more than happy to help if there is an issue that doesn't turn around, but stating stuff like you did doesn't help, and is flat out untrue. Especially something like a water monitor that are difficult by nature to begin with. Give us the benefit of the doubt, as we have a guarantee and are more than happy to take care of you completely.

With all that being said, please - keep in touch with us. If it is acting weirder tomorrow - don't wait a week to notify us if something changes. Has it eaten for you yet at all? What types of food are you offering? What type of bedding is it on specifically? Temps sound solid and should help the situation. If it is eating, that will also help, but let me know what foods (everything you have offered, and anything specific it has been interested in) and we will make sure we turn it around for you. We will figure it out no matter what happens, but my preference is to go over every detail with you to make sure we can give it the best opportunity to thrive and be a happy pet Let me know. Feel free to PM me personally with any detailed questions as well or feeding info you have on him. Thanks again.

Scott
LLLReptile & Supply