I'm at work so I had to watch with no volume. They didn't say anything like "this snake is super aggressive once we get him out of the cage" or "this is why we're handling him like this..."???

I saw a retic tapped out of food mode with a hook. Treated with respect for about a minute showing that the snake looked super chill and calm. Then it was just grabbed and manhandled and treated like some aggressive monster... Wtf?