I completely agree. I try to explain to people that a snake doesn't have the cognitive ability to feel sad about the fact that it is confined to a tank or tub. They don't think like us.
However many will argue, "How do you know that they lack the ability to feel emotion?"
No, the truth is I can't say for sure that they can't feel emotions; however I do know that scientists have studied their brains and found that they do not have the section that deals with emotions (that humans have). So...