There are plenty of good pet stores that I shop at. If I don't think they're very good at keeping their animals, I don't give them my money. It's as simple as that. I think there are far too many CUSTOMERS who will go buy their supplies at the nearest store despite them having poor husbandry simply because it's convenient. This is how poor pet stores stay in business AND this is how good pet stores go out of business. If people were more discerning about where their money went, the poor stores would be out of business and the good stores would be doing well.