I have 2 T20's for my boas, plus a base. It came in 3 or 4 pieces. Spread over like 3 days... kind of annoying. But Ali told me "that FedEx was less likely to mishandled or damage if they didn't have a bunch of big pieces in one delivery". Seems stupid to me. Do it all at once and get it done with. But it came in pieces, different days, with a bunch of different tracking numbers. :/