Quote Originally Posted by ROACH View Post
Well I just wanted to add a comment to this tread about "customer service from a breeder". There are some bad ones, but a lot of good ones! I have ordered a few Balls from breeders on this forum and I was told by them if I have any questions to feel free to call them. I have called them a few times for just about anything and have had MANY questions answered even if it wasnt about the Ball I bought from them. I would recommend these breeders to any and everyone to buy from them!!!!!!!!!
I absolutely agree that there are more good breeders than not.

For example: Johnny LaRocca from Tegu Terra, in the US, is an excellent breeder of tegus. Actually, I decided to send him an email (since I was getting no where with my breeder) with some questions regarding my tegu's enclosure. I wanted to make sure I was on the right track, and setting up the enclosure correctly. Johhny got back to me within half a day with answers, as well as offering me to contact him for any additional information, or any concerns I may have. He is a prime example of a great breeder and excellent customer service!

I also, have/had great experience with BP breeders taking time to discuss and answer any questions I might have regarding my BPs. Some of them, I didn't even purchase from, the breeders were more then happy to provide information for the well being and outcome of any snakes not just theirs. These are breeders truly dedicated to improving the species by sharing information.

So, yes, I completely agree with you regarding excellent breeders!

I'm just frustrated with the breeder I decided to go with (my tegu is due to be shipped tomorrow and I STILL haven't heard any thing from the breeder). I suppose I will receive a tracking number by email sometime tomorrow. I am leery to complain to this breeder until I receive my tegu. After I receive my tegu I intend to do something about it (not that it will probably matter but at least I can try).

I just have NEVER received such terrible customer service before. I feel like a sold my soul for my tegu...lol.

So, anyhow, my rant is over and now I look forward to my little tegu on Thursday!!! Hopefully, Thursday will be a great day!!