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  1. #1
    Registered User _Victoria's Avatar
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    Lllreptile mistake

    I ordered two medium hides and got this

    7 smalls and three massive ones. Oh man.


    Sent from my iPhone using Tapatalk

  2. #2
    BPnet Veteran Darkbird's Avatar
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    Images: 2
    Someone somewhere is po'ed about receiving 2 medium hides right now. Did you get charged for all that?
    Where are we going, and why am I in this handbasket?

    Never argue with idiots. They will drag you down to their level and beat you with their experience.
    Artificial intelligence is no match for natural stupidity.

  3. #3
    Registered User _Victoria's Avatar
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    Re: Lllreptile mistake

    Nope. I just emailed them with the photo and my invoice/receipt.


    Sent from my iPhone using Tapatalk

  4. #4
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    Re: Lllreptile mistake

    That is fekin EPIC!

    0.1 normal 100% het pied (Nayo)

  5. #5
    Registered User _Victoria's Avatar
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    Re: Lllreptile mistake

    Yeah I was pretty surprised when I opened it. I wonder if they'll ever find who got mine. I feel bad that someone out there got mine. This is quite a huge and pricy order.


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  6. #6
    BPnet Veteran LLLReptile's Avatar
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    Re: Lllreptile mistake

    I checked into this for you, and it turns out that the office is already aware of the issue and they have been trying to reach you. Please check your email, or you can give us a call back at 888-547-3784.

    The hides pictured are, in fact, medium hides, and we would like to get in touch with you to see if maybe the size you ordered was larger than you needed. There is a bit of a big step between smalls and mediums.

    The person who received your order has already been taken care of.

    Please email or call us; we have been trying to reach you but have not received a response yet. We'll be answering phones until 5 pm PST tonight, and starting again at 10 am tomorrow or 11 am Sunday.

    Thank you!

    -Jen
    LLLReptile and Supply Company, Inc -- Your one stop herp shops online, and retail stores in Southern California!
    Check us out on facebook - www.facebook.com/LLLReptile
    For questions about products or animals, or customer service questions, please call our toll free number at 888-547-3784.
    Sign up for our awesome new E-Zine Reptile Times!

  7. The Following User Says Thank You to LLLReptile For This Useful Post:

    _Victoria (03-28-2014)

  8. #7
    Registered User _Victoria's Avatar
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    Re: Lllreptile mistake

    Quote Originally Posted by LLLReptile View Post
    I checked into this for you, and it turns out that the office is already aware of the issue and they have been trying to reach you. Please check your email, or you can give us a call back at 888-547-3784.

    The hides pictured are, in fact, medium hides, and we would like to get in touch with you to see if maybe the size you ordered was larger than you needed. There is a bit of a big step between smalls and mediums.

    The person who received your order has already been taken care of.

    Please email or call us; we have been trying to reach you but have not received a response yet. We'll be answering phones until 5 pm PST tonight, and starting again at 10 am tomorrow or 11 am Sunday.

    Thank you!

    -Jen
    Thanks! And wow that is quite a jump. I was at work all day and just received the voicemail and messages and am about to respond.


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