Quote Originally Posted by Nismogizmos View Post
The heat pack was warm (body temp warm) and was quite small and there was only one. It was not taped to the box insulation, it was just inside the box on the opposite side of where the snake was.

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I feel like the snake was shipped like that. Poor quality control. It was probably the last mystic avaliable like you said and for a reason. I would just demand a refund instead of the lesser if you are not happy and if they do not refund you call your credit card company.