Quote Originally Posted by Royal Hijinx View Post
Sorry to read this.

Please do not let it deter you from online ordering. The overwhelming majority of these transactions go very well.

There is a ton of conjecture here as to what exactly could have caused this, but really it kinda does not matter. It is the end result of poor customer service and a sick (now deceased animal) that needs the more immediate attention.

I agree that if you just want a refund, that is what you should get. I assume there is at least a partial refund coming with the less expensive snake?

Good on you ColdBloodedAddict for stepping up to the plate!
Not even a mention of a partial refund for the Lesser on their part which is cheaper in price than the Mystic.

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