Gosh I read about a lot of pet shop horror stories on here. It makes me feel lucky to have a great shop around here that specializes in herps and other exotics. They're called Noah's Pets in Chesterfield, VA. They sell quality feeders as well, but prices are kind of steep. I still buy basically everything from them just because its worth it to me to support a shop that does things right and would be there for me if something started to go wrong with my bp. I'm pretty sure all of their other regular customers are on the same wavelength as me too...