So some random guy vs many of my trusted friends who have seen the facility.
Who would I trust more?
I'm not saying their monitor care is good, it could be awful for all I know. I'm not debating that.
The retics I've purchased from them (I have several), the retics I've seen from them, all the breeding facility shots (from more than just them) have all led me to never question their RETIC husbandry.
I know a hell of a lot about retics, and monitors, but you don't see me over in the iguana forum playing expert telling people they don't know anything because they keep their ball python wrong. You're drawing parallels that are COMPLETELY wrong.
Hell, my local zoo- garbage reptile care, but they produce a hell of a lot of giraffes and have an amazing track record with them.
Maybe now you see the difference?