While Jen is a very nice person and very talkative and helpful, I personally wouldn't ever get an animal from LLL and this is only because I've seen them at shows years ago back before they had Repticon in Louisiana and it was still Gila Productions.
Other people on that same list are:
Glades Herps(closed)
House of Reptiles(otherwise known as House of Mites to locals from Jacksonville, FL)
I've personally never purchased from them, but with your story and others I've heard over the years I have a list of certain people I don't purchase from. As you perfectly stated there is a difference between a breeder and a seller.