I ran into the same situation here at are local store and I talked to the actual owner told him what I had saw and showed him the pics I had taken and came to find out everyone who worked there were scared to death of the snakes so I now go in once a week to help him out showing him how and what he should be doing with them becouse what I saw sickend me it was horrible and he was sickend also couse he only came in every other fridays and I guess they would make sure everything was fixed by time he came in but now all is good becouse he now just shows up unexpected and the animals are now treated the way they should be