I ordered a female ball python from them 4 years ago, they surprised me by calling ahead, e-mailing, verifying the order and even custom selected a snake to my specifications (I'm picky, even about my normals--she has this beautiful yellow blushing along her belly which brightens the pastels I have and has intense head blushing and hasn't washed out over the years. Her temperament is also stellar and is a voracious eater). She arrived quickly, on time, mite free and they made sure I'd be there to answer the door, even specifying a time frame to be at the house.

She's still doing well and is a pretty snake. I'd order from them again.