Sorry to hear about your new bps problems. So glad she's in good hands now. as someone said above a warm damp pillow case would be best. If it went work just leave it be and let her get it off next shed. Also just feed her food the thickest part of her body. Can't go wrong that way and a lot easier thentking to figure out what gram rats or mice to feed her. Lol. Do u have a pix of the little girl? If u don't know how to post pixs just download the photobucket app in the android market or online. Wish u and your Ned family member the best of luck and cuddos for the rescue.