I frequent the Oceanside and Escondido location, I am in there at least once a week, I have gotten all my reptiles from there as well as my supplies, one stop shop with a very friendly staff that will take all the time they need to give you info and make sure all your questions are answered. I can't say enough good things about the staff. Most of the Escondido staff knows me on a first name basis and they greet me with a smile everytime I walk in the door.. Never gotten a sick reptile from them always in great health, and any issues I have had with equipment was taken care of. I just recently had a basking bulb burn out after a week and they exchanged it no problem! I will be a life long customer. If they aren't busy when I go in, I even hang out for a bit and get my reptile holding fix