we bought a female that had retained eye caps really bad she was well grown on and i think she had more than one retained!
she was in a terrible state when we got her, but luckily she was and still is a sweetheart to this datewe tried several things to try to get the damn things off, we bathed her, we tried sheding aid spray, a wet pillowcase, tried a damp cotton bud and gently rubbing her eyes, we let her shed out and nothing seemed to work untill a friend told us about viscotears gel its a prescription eye drop for dry eyes for us, just have to go to a chemist and say its for you! we put big blobs of the gel onto her eyes using a cotton bud and left them on her and we put her back after this and also sprayed shedding aid all over her! we done this every time she shown signs of going into shed and done it every day until she shed and after two sheds later they all came off perfectly! worked wonders!
sorry for the long post just wanted to give some detail
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