Wow.....that really stinks, man. I'm sorry you had to go through all of that. Those mega-chain petstores are almost always awful. For reasons that are beyond my comprehension, upper management has absolutely no concern whatsoever about who works in their stores and what kinds of skills and experience they might have for animals. Once my youngest kid is in school, so that I can have some free time during the day...I have seriously considered going to whatever such stores are in the area we're living in at the time (we move a lot) and just offering my time to take care of their reptiles, for as little as they want to pay to make it official for liabilities sake. Don't wanna stock dogfood or work the registers....just keep the animals healthy and as reasonably happy as possible...AND, try to ensure they're sold to people likely to properly care for them.

It's infuriating that they will sell snakes (and other critters) when not a soul in the store knows how to care for them!