I agree with what has been said, re-try frozen thawed before attempting live. She may not feel ready to eat, offer on her usual feeding schedule but basically leave her be until she has eaten for you I found out that lifting the hide is a big no, no too! I think a lot of people make little mistakes throughout ownership!

If she doesn't come out of her hide to strike and constrict try leaving it in there with her. I thought my little one wasn't going to eat last night as she didn't even come out of her hide (hadn't seen her in a few days so I was a little naughty and lifted the hide to make sure she was still alive) I was fully expecting to be removing a rat this morning but it was gone. I left it in the door to the hide she was in, turned off the lights and went into a different room for the night. (this is the only time this has worked for me so it's not guaranteed but it's another option available to you)

Good luck on getting your new girl to feed!