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  1. #15
    Telling it like it is! Stewart_Reptiles's Avatar
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    It just happened to me a few months ago.

    The loan was 90 days with 20% non refundable deposit.

    I always give the choice to my customers they can pay a little each week or pay a lump sum at the end of the plan.

    During the loan we communicated a few times (mainly pictures update) then came the time that the remaining balance was due and nothing.

    I sent an email telling the buyer I was hoping he was ok since I had not hear from him in a while and to let him now that the payment was 2 days past due so I took the liberty to extend the plan for an additional week.

    No answer to that email.

    3 Days later I sent a paypal request as well as an other email telling him that if I did not hear from him by such date I would have to assume that he was no longer interested.

    No answer to that email either.

    4 days later final email to inform him that since he had failed to answer all my email I was now considering the transaction void and that the animals would be re-listed.

    Finally 2 days after that email he ask for my number, which I gave him in the hope that there was an explanation and that we could resume the transaction.

    No call

    2 days after giving me that phone number I emailed him again just to make sure he got my email and gave him my number again.
    Never heard from him.

    So after 2 weeks, 5 emails, 1 Paypal money request, the transaction was voided and I still waited another 2 weeks before re-listing the animals.

    It has been months now I never heard from him, I believe that I was patient and would have work with him if he only communicated with me but he failed to do so leaving me no choice.

    Bottom line if the animal is not paid for as agreed upon, YOU have all rights to cancel the transaction and re-list the animals, you can be patient and lenient but you also need to know where to draw a line.

    In my experience the longer the loan the more problem, I had 2 customers defaulting on loans and in both cases they were 90 days.
    Deborah Stewart


  2. The Following User Says Thank You to Stewart_Reptiles For This Useful Post:

    angllady2 (10-17-2013)

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