Customer hasn't picked up snake?

[Daybreaker]

Update: just got a text from the customer that they will be picking her up in the morning, and that the people at FedEx know it is a live animal and she is in a heated room. Sounds like it was their plan to pick her up in the am all along. I am absolutely furious right now. I never would have shipped her if they weren't going to pick her up.

I would be very upset as the seller also: IMO the customer should take into consideration that the animal is going through enough stress just being shipped and it having to sit in a box (regardless of excellent packing and safe temps) for longer than required isn't right.

Please keep us updated on this.