Neal, reads to me that you are using excuses that scammers use. You did not do a strike as you received a great snake and somehow treated it wrongly and it got sick under your care. If you had any merit to your sick animal under my terms and conditions of sale, then I am sure you would of contacted and you would of been quite satisfied with the remedy. And instead of accepting responsibility, you woke up 4 years later and decided to write about how you failed with the snake and pointed the finger vice looked in the mirror. Pretty simple to figure but explain what motived you 4 years later to voice a complaint? Did I block your email recently on a low ball offer for some animals? There's got to be something more behind just waking up and blaming me for your snake care.