Possible burn help

[snakelover91]

The problem with pet stores like Petco and Petsmart, many will tell you that the heat pads do not need a thermostat. It even says on the heat pad packaging that no Tstat is required. So I can see how easily it is for snakes to get burned.
Its horrible and irresponsible....

I bought my first Ball Python from PetSmart (something I will never do again, even though she is an amazing snake)... not only did they get her age completely wrong, they were also feeding her the wrong prey size (way too small) and even didn't know if she was male or female!

They also told me that I don't even need a hydrometer or to mist the tank... luckily I did a lot of research and knew what to get, but it's horrible because a lot of people are getting bad information from "experts" at these chain stores. I hope the snake is doing better, poor thing