This is only half true and shouldn't be stated about all chain stores.
My local Petco is awesome due to the person who use to work with the reptiles. Alex was working there for 2-3 years very knowledgable about all reptiles.
He's a hobbyist him self and I see him at all the local reptile shows. He also breeds his own RTBs and Balls he actually turned the reptile department around at this petco.
Now my petsmart on the other hand Lmfao, they ain't nothing but bumbs and tree huggers. I got into a arguement with 3 people at petsmart over a mouse. 2 employees and a manager... I was buying a mouse as a feeder then at the last second they told me that there mice wasn't for feeding but for pets. They told me I was cruel and that they have frozen mice to feed. I said he doesn't eat frozen they said to bad I said ok. So I guess I just starve my snake ha?
Went outside, my wife was waiting in the car had her go in and buy it they hassled her any how she got it. She Was walking to my car they chased her when they seen her trying to get to my car...she got in we drive off.