I can certainly help you, but it's very annoying to explain stuff over the PC. I've been fixing computers and building them since I was a kid. I walked SlitherinSisters(mod) through fixing her own computer and all. I can help you for sure but you're going to have to give me a call so I can diagnose what I'm almost positive the issue is then I can walk you through it. If you don't mind calling me then send me a PM and I'll give you my phone number or you can wait for some other people to try to help you but I'm 99.9% sure I already know what the issue is.