Having a problem attaching ring terminals to heat tape..

[BigIan]

I bought a length of heat tape from Reptile Basics. As the directions said to do I added ring terminals to the cables I'm using to connect to the tape. I marked where the hole needed to be to fit the ring terminals tight and hole punched them. It worked beautifully.

I slid the ring terminals in between the layers where the connectors are supposed to go but when I went to rivet them in place they were super loose and I was able to push the rivet out of the hole with ease.

I guess I'm using the wrong size rivet? Has anyone else run into this problem and if so, what was your solution?

Thanks in advance, Ian

[Annarose15]

Try emailing Reptile Basics. Rich is very helpful and responds quickly, and I would say has more experience with his own product than most of the people on this site.

[Reptilebasics]

Ian-
Just saw this thread after we emailed earlier today. You get it resolved?

[BigIan]

I did man, thanks for the quick response this morning! Great customer service!!