Those open logs really aren't good for a BP hide. They are open on both ends which doesn't make them feel secure. They like hides that only have one small opening so they can really "hide" in it. He also definitely needs two hides. One on the hot side and one on the cool side.

As previously stated he's making up on feeding if he was only being fed once a month. I feed mine every 5-7 days. He might also just need some time to settle in. He's in a new place with new people handling him and he's probably pretty stressed out. I would get him some new hides and start feeding him more regularly,Then give him some time to settle in before you handle him a lot.