I live 3 minutes from the Warwick RI hub and believe me.. They are a horrible hub. The few animals Ive ordered that went to that destination got "lost" and not picked up, thus never delivered. Ive had to go there myself to pick one up once after never showing up by 1030 even though the tracking info said it was on the truck. And one other time my bearded dragon got lost and went out on the wrong truck and they had thier manager deliver it to me at 11 pm at night in their own car because of their mistake which was nice but I was still very mad. And two other live shipments came way after the 1030 delivery time.