They need a gradient. 80 ambient, with 90 hot spot. They HAVE to be able to regulate their heat. Does she have this? Did you read the caresheet? Trying to help your snake here. Also stick on gauges are terribly inaccurate. What are you measuring humidity with? A stick on gauge? You need to go to Walmart and get an accurite thermometer. It will measure your hot side, cold side, and humidity.