I have tried every trick in the book. Believe me.
The problem is that all I know is apple. All I have music related is iTunes. I just need a new phone period.
I just had a friend who's phone did the same thing. She took it to the apple store and they said that it was a factory issue and so it wouldn't need a warranty. They replaced the phone for free. I'll take that or I may upgrade. This phone is nearly 3 years old...it needs to be replaced anyway.