First things first! What is your set up like?
I'm assuming it's a typical tank set up with a heat pad and maybe heat lamps?
Is your heat pad plugged into a thermoSTAT? If its plugged directly into the wall, it can easily reach unsafe temperatures and burn your baby!!
How are you monitoring your temperatures and humidity? Are you using thermometers with probes or are they the circular analog ones?
Humidity is hard to maintain in a tank and is even harder to keep if using a heat lamp.
Some suggestions:
-Cover the screen with either a damp towel, tin foil, or a specially cut piece of plexiglass that have a few air holes drilled in.
-Mist the tank, being sure to let it dry inbetween.
-Use a substrate like Eco earth or coco fibre that is slightly damp.
-Move water dish over a bit of the heat pad.
-Create a humid hide. Place moss/Eco earth inside of a hide and keep damp.
You need to make sure she has a hide on the warm side and the cool side that are snug fitting, only have one entrance, and are identical.
It's normal for ball pythons to hide during the day and be a bit more active at night.
"A hiding ball python is a happy ball python."
If you just got her, leave her alone for a few days before trying to feed her. From the constant handling she may be stressed and refuse food.
Also, how big/old is your snake? Ball python babies right out of the egg can eat hopper sized mice. Fuzzies are too small.
