Just some thoughts:
Its places like these that get people started in the hobby. I got my first snake at PetSmart. Some of the things they told me were correct. Other info was not so right. Yea, I did it the wrong way, but now I have educated myself and taken every opportunity to educate the people I know and meet. I’ve gone back to PetSmart, on several occasions, to give updates on my purchase and to share what I’ve learned. They look forward to seeing me and Bellatrix (my first purchase) and now pass on what I have taught, to their new employees and customers.
It’s up to US to educate the ignorant. It’s the only way we’ll eliminate the prejudice.
The 'trick' is not to come off like a know-it-all or with condemnation. I will ask questions on how they do things and offer what I have learned. I remember having a new employee show me a baby BP saying “Be careful of that one, he’s mean”. I showed him how to approach the snake from behind and pick it up and hold it until it relaxed and started to move. From then on, that snake was a ‘favorite’ of the store and everyone was sad to see it sold.
In defense of the OS... My first reaction is to slap the _ _ _ _ out of people too. LOL With age, comes wisdom (if you've paid attention), and I should be pretty wise at this age! LOL