large exo-terra $25??!!

[Foschi Exotic Serpents]

got an email saying its in progress? anyone else get this?

I got that too... Wonder what it means... ??????

[sho220]

I understand that PetCo is being reasonable and reserves the right to cancel the orders, except for two majorly glaring problems. One, they found out pretty quickly that there was an error, some time around 8PM on 6/23 people were saying how they had called Petco and were being told they were aware of the mistake, yet it hung around on the website for AT LEAST 24 hours longer, and people were still able to successfully place orders at that price. Two, this was a MAJOR sale weekend for Petco. They do this sale every year about this time, so the only reason 10k of these things were ordered was because they were advertising a sale on the entire site and traffic volume was already way above normal. If somebody missed a digit on an item next weekend, I'd be amazed if half as many got sold in the same time frame. Now, even if they have a disclaimer you can find if you go hunting on their website, they've gotten a lot of people excited about getting an awesome deal. I, for one, am not going to get angry if I don't get the cages I ordered, because I recognized it as a mistake the moment I saw it, but thought I'd take a chance anyway. Not everyone else who ordered knew that it was priced in error, and they'll very likely take a hit by way of angry customers as a result. Will they lose as much that way as they would have by actually filling the orders? There's no telling.

No hunting necessary. There's a link to their pricing policy right there on their home page. You have the right attitude. Everyone knew it was an error. If it worked out great, if not, oh well. To get angry and file complaints with the BBB is absurd. These things happen all the time. This should not be a surprise to anyone.

[3skulls]

I'm only getting angry now because they won't refund my money :/

[3skulls]

I got through!!

If you used PayPal, you need to call them.

[iknowthetruth]

they must have caught on, because now it says its from 50 dollars to 299 dollars

[toyota89]

I got through!!

If you used PayPal, you need to call them.

Do I call PayPal or Petco?

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[Annarose15]

Do I call PayPal or Petco?

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Petco

[3skulls]

Call PetCo

They acted like my money was in limbo and I would have not got it if I did t call.

[mainbutter]

before they realize their mistake!!

Anyone who ordered these after reading the FIRST POST in this thread is a predator taking advantage of someone's mistake to cost a business money.

Sure, free or cheap stuff is great.. but buying these cages when it is OBVIOUSLY a mistake and being priced well below-cost, and then getting upset when orders are cancelled, just doesn't seem ethical.

[4theSNAKElady]

Maybe, just maybe the whole thing was a scheme by Petco and its turned around in their favor....they purposely made the "price error" knowing people would go nuts over it, and then when refund time comes, BOOM. They go, "what money"? :sly:

.....knowing some of the impatient people would give up on the "refund delay"...

sent from my incubator