This treatment is exactly why it is so important to pack an animal properly. The deli cup and/or box should never allow enough space for them to slide around in, and there should always be holes for ventiliation and plenting of padding (I use 3/4" styrofoam walls plus paper towels and shredded paper). I also will not feed within three days of shipping. Easily half of my animals have arrived via Fedex, and most of my babies go out that way. I have yet to get or be informed of a crushed box (knock on wood), although I am sure they get tossed around a bit. Yes, it's probably stressful for a few hours, but proper packing should nearly eliminate physical risk to the animal, and BPs seem to have a very short memory for "emotional" stress.