I'm having a similar issue, I hope you don't mind me butting in on your question. My ball hasn't eaten since I brought him home 2 and a half weeks ago, and I added a second hide to my enclosure so that there would be one on the hot side, and one on the cooler side. (Thanks to Marla's advice) I originally had a hollowed out log on the hot side, and it was pretty open. The one I added on the other side is much more enclosed and secure for him, and he seems to like it better. But he has not left that new hide since I put it in there on Saturday. Is this normal? If he likes the new hide so much and won't leave it for the old one, should I get rid of the log and have the same hide on both sides? I just want to get the ideal set up for my little guy so won't be stressed out and so he'll eat.