Currently I have 2 Reptile Basic racks - the sweaterbox rack (about 28qts) and the CB-70 (about 41qts) and I love both of them. I had my racks at my house 4 days after I ordered them. They came fully build with heat and tubs as well as free shipping.
In the next couple of weeks, I'm placing an order with C-Serpents for a V-18 rack and a hatchling rack. I only hear good things about Chris. Through my pre-purchase e-mails, he's been very helpful and is willing to take my racks to the NARBC in August so I can meet him there and pick them up so I don't have to pay for shipping. I think that's very nice of him. I simply e-mailed and asked if that was something he would be willing to do because he was already vending there. He said no problem and all I have to pay is a deposit. Great guy to deal with thus far.