Think I'm in the process of getting ripped off...

[Annarose15]

I hope your thread on fauna will discourage anyone else from ever doing business with this guy.

Did you get that unboxing video up? Were they at least packaged decently? Aside from the dead heat pack...

The dead heat pack pretty much sums up the quality of packaging to me. If it was a 40-hr shipping heat pack (instead of HotHands or something similarly inappropriate), then it should still be warm. If the shipper can't read the instructions to activate it properly, then he (or his mom) doesn't need to be shipping at all.