You're the one slamming the OP because you're assuming she has "buyers remorse". I think that's pretty insulting to just jump to conclusions like that like you're saying she's doing to the seller. How is it buyers remorse if the only reason she's getting her money back is because the SELLER offered her a refund? She never said anything about changing her mind on the animal on her own, and has apparently been following through with her payments. Two payments: one on 4/13, the other one a few days ago=she already paid for the snake; it WAS owned by her technically, she was waiting for it to be shipped. The seller indicated a problem and offered her TWO solutions: wait until next week to ship the snake to her, or get her refund. Just because she chose to get the refund means buyers remorse?
I know it sounds mean, but people return things all the time. When you're the buyer, you spend your money how you want. Maybe she got into a fenderbender and the money that would've been free to purchase a snake with will be better used for fixing her car? Nobody knows. Other peoples' money is their business, not mine.